A horrendous customer experience!! Was measured initially by a distracted salesperson, received a suit that wasn't even close to fitting in a box held together by duct tape, the many replacements garments failed to be delivered and ultimately arrived days before the wedding. In attempting the return, the damaged box can't be used, the easy tearoom label to reveal the return label does not work and in seeking to speak with a human I'm asked to be on hold for 103 minutes, yes that's right, the better part of two hours. If there's an event you care about that needs professional efficient and reliable service DO NOT USE The Black Tux and if you do, know that you do so at your own peril. I gave them a 1 star because there was no 0 star option. The Black Tux, simply awful...
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The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
