thebodyshop.dk

2.7
2.7 Based on 118 reviews

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gugus30043
Selling stale products at full price and manipulating the customer into a sale . Then they refuse t

I heard the body shop is going out of business and I can see why. I bought several of their crayons for eye and lip and discovered when I got them home that one colour in particular smells … taste and goes on clumpy and dry because they are selling products that have expired at full price. I went back to get a fresher one and they were adamant that that was the natural smell of the product. A man served me so he has no idea of how ransid makeup smells esp lipsticks after their shelf life . Tge product smells exactly like stale nuts or stale cooking oil which I assume was the problem because he did say it’s the oil. He refused to exchange it or reimburse me for the product . It was 38 dollars plus I bought 4. If they treat their customers like this that’s probably contributes to their problem in sales . They basically sold me a product that I had no idea was expired and cannot use and are not prepared to do anything for me. Buyer beware . This is stealing from a customer . I did hear the body shop is owned by Koreans and this gentlemen was Korean with a very matter of fact style. I felt robbed and manipulated . Please know what you are buying and check the shelf life on these products because clearly there selling stale products at full price probably because they are going out of business

1
Date of experience: Dec 03, 2024

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