Placed and ordered which includes an advert for a £30 face cream if the order was over a certain value. Value of the order was met but the code didn't apply when I checked out. I contacted the customer service to be told it didn't apply but no t and c's were shown on the advert. They didn't honour the offer and after 2 weeks of emails which were far of the mark they offered a £5 gift voucher! This company used to give great customer service so truly disappointed.
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forside
