I ordered 2 olive oil shower gel on June 24th. It is now July 27th and it STILL HAS NOT ARRIVED. What’s worse is Body Shop has absolutely no interest in helping me. I filled in their “contact form” SEVEN times. Did they reply? Of course not. I tried ringing the Customer Helpline FIVE times. On each occasion I hung on for 40 minute but no one picked up.I realise no one would EVER reply because I tried ringing at exactly 9am and there was the recording saying they had so many callers there would be a delay At 9.01??????!!!! Royal Main tracking say they are still waiting for Body Shop to send the goods. This is Trustpilot and my advice is NEVER TRUST BODY SHOP. They took my money but have no interest in me as a customer. NEVER AGAIN. In the unlikely event that Body Shop is remotely interested, my order number is #GBEZ35321762. No wonder they went into receivership.
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