I would give a 0 stars but sadly that isn’t an option! I went into the body shop just before Christmas to purchase presents for my family, I queried getting an eye cream and the sales assistant recommended one that she used herself. I also recommended my mum got one based on the great reviews the sales assistant. After a week of using this I noticed my eyes were getting dry and red all around where I’d applied it, I assumed this was the cold weather so carried on using. The next morning I woke up and my eye was swollen, weepy, red and sore all around. Also my actual eye was blood shot and extremely itchy. Turns out I have had an reaction to the eye cream. I spoke to my mum and she also was experiencing slight dryness around her eye… so I quickly said don’t use it anymore. Now this was 2 weeks ago and my eye is still not better. I have now had to spend £30 on eye drops and cream from the chemist as my eye is flaky, swollen, red and extremely painful. I have messaged the body shop on Instagram and was supposed to have a call on Friday. Did I get one? Of course not! If my eye does not get better I will be taking legal advice as clearly either this was a bad batch produced or, the eyecream is not suitable. The eyecream is the oils for life one. I know now I will not be buying anything else from this company!!!! If only I could add a picture you could then see the nightmare I’m dealing with!
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forside
