The online shopping experience is just AWFUL!1. Can't add items to the basket from multiple open tabs - why? The basket only adds items if I add them all from the same open webpage, otherwise the basket doesn't update. That's super annoying - also happens after I've enabled all cookies!2. After I managed to collect all my items in the basket, I wanted to check out - a new tab opened when I reset my password and logged in again. I went on to change my address, etc, and then poof! All my basket items disappeared and there was nothing to pay for!3. I tried again... remembering to apply the Black Friday discount code in the basket area, but when I selected my address and card to pay in the checkout area, the discount disappeared and I had already clicked "Pay"...Really disappointed with the experience - won't try and shop online there again. They should really focus on their online presence! We can't go into the shops in person for the awesome products in lockdown, but looks like we can't easily shop on their website either!!!
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forside
