I've been a Body Shop club member for years.My patience finally snapped today. The website is consistently poor: slow to refresh, often jumping on the screen and very laggy, but worst of all, items don't add to the Basket and card payments are often not correctly processed.Today, Body Shop did a blinder: failed to apply my Rewards voucher, took the WRONG SUM OF MONEY (over charged) my account and failed to consequently allow me to select an offer heavily promoted on their site.The Customer Service is awful and the ability to get things corrected is terrible.The website has been dreadful for years and appears to be getting worse.I like Body Shop products, but the website and service is so poor that I don't like shopping with them anymore.
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