Today in the Frederiksberg Center branch, I had to wait for 45 minutes to ask a question about a hand cream and to actually buy it. the shop assistant was from the eastern EU and very new and didn't know how to work with the system. there was a long queue and also I had a gift card that she couldn't apply in the system and I ended up paying for the product in full and not with my gift card! very annoying experience!
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