Ordered online from Body shop for a mothers day gift on Monday the 8th March 2021 . The delivery courier was Hermes with a tracking number from Body shop. The delivery for my postage charge was to be 2-3 working days, so i work out Thurs or Fri for the items to arrive in time for mothering Sunday. Never arrived...so i contacted them and only to be told we received your email and we will get back to you soon, Today the 15TH March (7 Days after ordering) Hermes couriers send an email saying they have now received my goods...what delivery charge am i paying for..3-5 days (or) anytime..because it has taken 7 days for the courier to recieve them when it shouls have already been delivered in 3-5 days as i have already paid for this service. Absolute rip off..plus a poor mothers day as i had received the gifts i had ordered on time. RUBBISH COMPANY..you need to sort out your customers and soon or you will not have any to sell to. Unhappy customer ..soon to be a customer you have lost!!!
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forside
