What’s become of the standard of customer service The Body Shop now provides??? It’s appalling and far from acceptable.I had an issue with one of their products ( Pomegranate & Raspberry Reed Diffuser ) which I emailed them about several times over and not one person from the company even bothered to respond. I even put an enquiry on their social media page but it was removed by them I presume just the following day.Don’t The Body Shop care about customer issues, I’m guessing they decided just to completely ignore me until I went away.I’m so not impressed at all and shall take my custom elsewhere.
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