01-20-2026I ordered a pair of boots from this website on 11-23-2025. I never received a tracking number until I contacted The Boston Boots which indicated the package was delivered on 12-14-2025. I checked my door camera and didn't receive any packages on that day, also I have USPS Informed Delivery and no mention of any delivery from The Boston Boots, so I contacted The Boston Boots, and Sandra (Premier Trust Store) who was was supposed to look into this suggested that I should contact the courier(USPS) which I did only to find the tracking number provided by The Boston Boots was from a different company / sender for a different person with a different address to which that package was delivered to. I have contacted them several times after providing proof of their mistake, they have not responded other than auto generated emails that don't address the issue. Still unresolved. I contacted my bank to report this issue, hopefully it will be resolved soon.
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