Consumer Alert! I purchased furniture from Bricks for my brand-new home. During the delivery, the crew accidentally hit my new master bedroom window with the mattress, which caused the whole window glass to break. Unfortunately, instead of informing me, the delivery staff attempted to hide the damage by covering it with the same mattress and then obtained my signature on the delivery paperwork.When I later discovered the broken window, I immediately contacted Bricks and provided proof that the damage was caused by the delivery team. However, my complaint was refused on the basis that I had already signed the delivery papers.This experience has been extremely disappointing and unprofessional. I expect Bricks to take responsibility for the damage caused by their staff and provide a proper resolution.
Claim your business profile now and gain access to all features and respond to customer reviews.
Saving You More at The Brick, with over 220 stores across Canada. Shop now for great deals on furniture, mattresses, appliances, TVs and electronics.