TERRIBLE customer service! Bought 2 faux leather recliners. Within 6 months one of the chair backs upholstery started to peel off. Bought the extended warranty but after speaking with their Sr. Customer service representative this would not be covered on the warranty. Asked to speak with manager, but never heard from him. This product is garbage. The warranty is not worth wasting your money on. Will never step foot in the brick again, and hopefully others will do the same. There's many other real furniture stores to chose from. They will end up going out of business if they continue with such poor service and products.
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