I bought a sectional couch and the foam in the seat cushions is messed up. A technician came out, said someone would contact me within a week — of course, no one ever did. When I called, I was told my file had been closed even though NOTHING was actually fixed. They promised to call me back again… another week went by, still nothing. I called yet again, and now they claim they “don’t see anything” in their system.This company clearly doesn’t care about its customers or the quality of its products. I’ve wasted weeks chasing them just to be ignored. The couch is junk, the service is a joke, and I’ll never buy from them again. Save yourself the headache and spend your money somewhere else!
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