Purchase a sofa bed about 3 weeks ago ,in the area of Woodbridge store the sales person Heather she was outstanding ,she help us no problem ,but for my surprise they call me saying the couch was going to be delate with the delivery , & that's fine afertall, today finally we got the sofa & two delivery guys came one of them came in ,& my husband show him that the sofa was suppost to be going in the bsm, when he saw the way, first thing he said I dont think we can bring the couch downstairs, we going to break your sliling, my husband offer to take the door out ,he said no dont worry about the door but the siling is going to break , so going out on.my porch they trying to get in ,but they said is not going to go ,you have to take pictures from the wall & these & that my daughter started to get the pics down & she damage the wall because they were stick on frames ,I was getting upset ,because it looked like these guys they didn't wanted to do the job Not even trying I suggested to go a little higher they say no , we know our job & so on & so on , now I was trying to tell them that I had couple couches before in the past & they went thrue ok , from Leons & we had no problem ,they didn't wanted to hear me at one point I said you guys didn't even try ,will send it back then as ?? The guy started to pull the couch out from the door, I say that's nice , for last try I mentioned take all the plastic & cardboard, he said nooo we can ,so The brick you have incompetent people for the delivery ,was I upset of course one of them told me Iam a rude person & that is my nature these guys dont know me ,my point is these two guys they didn't even try to come in with the couch, they didn't wanted to go to the basement, short story .Now we are getting our money back ,but never ever again I would deal with the Brick I spend the money with your store a fair delivery I think is fare ,not to deal with rudeness ! I have respect for individuals in general but if they dont like there job & I know is a heavy one just go & do something you like! Only a Big Thank you to Heather 🙏
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