I had high hopes for Cape Cantina after hearing praise from many Lego YouTubers, but my experience has been disappointing. I ordered over $30 worth of accessories nearly two months ago, and they still haven’t arrived. I live in the U.S., so shipping shouldn’t take this long.When I reached out, customer service was unhelpful—just copy-and-paste responses until they eventually stopped replying altogether. I wouldn’t call them scammers, but they don’t seem to care about their customers. At this point, I’ve accepted I won’t be getting my order or my money back.What bothers me most isn’t the loss of $30, but the way they handle customer concerns. Being a small company should mean valuing customers even more, not ignoring them.If you’re considering Lego accessories, I recommend Clone Army Customs instead. They may cost a little more, but their communication and service are excellent—you truly get what you pay for.
Claim your business profile now and gain access to all features and respond to customer reviews.
