The Career Academy support team were very attentive and quick to reply. I had a specific timeframe I needed documents for, and although they were waiting on the financial team to finalise my invoice, they kept me updated and followed up on my behalf.
I really appreciated their clear communication and willingness to assist, especially when I explained that my request was time-sensitive. Even when things were dependent on another department, they remained professional, helpful, and supportive throughout the process.
Overall, the customer service has been responsive, respectful, and proactive, which made my experience a positive one.
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