Dan was incredibly helpful from the outset, advising us on the most appropriate solution for our garden. His knowledge and willingness to talk everything through gave us real confidence in the product.When it arrived, we realised the issue wasn’t the fencing system at all — it was our wall. It’s old and uneven, and unfortunately just not suitable to be fully cat-proofed with this type of setup. There was absolutely nothing wrong with Dan’s product.Dan couldn’t have handled it better. He was completely understanding, happy for us to return everything with no questions asked, and issued a full refund immediately.Outstanding personal service, excellent customer care, and genuine expertise. I wouldn’t hesitate to recommend him.
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