Disgraceful service and attitude from this company. We had a commercial vehicle stolen 4 weeks ago for which Clear Insurance Management insure the vehicles contents along with all our other business insurance. As of today still no update on the claim despite, as requested, copies of all receipts for equipment in the vehicle being sent to them two days after the vehicle was stolen. Last contact with them was 4 days ago after waiting 2 days for a return call, at which point they told me they wasn`t prepared to calculate the total amount of all the receipts I had given them, even though the amounts being claimed were clearly marked on all receipts, instead they wanted me to put them all into a spreadsheet! What do we pay these people for?
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Clear is a Chartered Insurance Broker arranging business insurance and home insurance for various sectors.
