They are scammers. I Won a grand jackpot 0ver 28k and they are saying I was playing a bonus???? I had over 9k in my account. Had not played or excepted a bonus all night. I went up a level in the loyalty program. That initiated a $100 bonus but I didn’t activate it. I have all my playing history and can prove i wasn’t playing a bonus. But they have said I was and that’s the end of it.
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