We faced a disappointing level of customer service and accountability during a group booking. We were unable to access our belongings because a driver left without ensuring we had everything. The driver ignored calls during his break, leaving us stranded for hours. When we raised the issue, we received excuses and no compensation, despite our reasonable request. They focused on technicalities, showing a complete disregard for customer experience. I advise others to think twice before trusting them with their travel needs.
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Thecoachcompany.co.uk, The United Kingdom’s leading private company for coach hire with an outstanding reputation for offering friendly professional group transportation services at competitive rates
