I was genuinely interested in Content Factory ATX’s services and scheduled a call to learn more. What followed was one of the most unprofessional and frustrating experiences I’ve had in 30 years as an entrepreneur.First, I booked a Zoom meeting and immediately received a cancellation and a new Google Meet link for a different time. Then, within two hours, I was bombarded with seven separate emails—mostly promotional fluff, but one of them demanded I take additional action or my meeting would be canceled. Off-putting, but I complied.Shortly after, the texts started. The first one instructed me to complete the same step I had already done. I replied, letting them know. Then came another text saying my meeting would need to be rescheduled again. At that point, I decided not to move forward with such a disorganized, pushy company.That’s when the most shocking part happened. The representative I had been dealing with, Trinidad de Luz, actually laughed (“lol sounds good”) when I told her I would be canceling because of how unprofessional and disorganized the process had been. Instead of handling feedback professionally, she doubled down, became defensive, and continued sending aggressive texts that only reinforced my decision.This is not how a legitimate, competent company operates. If they can’t manage a simple appointment without bombarding a prospect with endless emails, texts, cancellations, and rude responses, I can’t imagine how chaotic their actual services must be.Save yourself the time, frustration, and headache. I would not do business with this company if their services were free.
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