I paid €3,000 to The Conversion Codex for a website revamp and advertorial project.The delivery took over 6 months. When the work was finally provided, it was not usable for my business. The only element I implemented was a minor cart update. The main website revamp and advertorial were below the standard required to go live.There were repeated missed deadlines and shifting timelines throughout the project.After I raised these issues, the owner agreed in writing to refund the full €3,000. I was told the refund would be processed “this month” and that I would receive it “shortly.”Despite multiple follow ups, no refund has been processed and no proof of payment has been provided.As of today, I am still waiting for the agreed refund unfortunately the owner has now ghosted meGiven the written confirmation of refund, I am now pursuing formal recovery channels to resolve this matterI strongly recommend anyone considering working with this company ensure clear milestone protections and payment safeguards are in place.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our unique CRO funnel system has been tested & proven with 200+ DTC brands from all industries - beauty, health, clothing, CPG, furniture, any many more.
