I purchased my knives back in July, and now it's October. I received emails indicating manufacturing delays. Initially, I wasn’t concerned. After hearing it could be December before shipping, I started to doubt. I researched reviews and found mixed feedback. Some were pleased, while others were frustrated. I reached out through social media and connected with a representative. While it’s hard to tell if it was an AI, the representative addressed my questions and made me feel heard. They assisted me, and I received part of my order early while the rest is still in progress. My concerns faded after receiving the knives, which are excellent. My daily tasks are much easier now. If you order, keep in mind delays can happen as the company grows. Communicate with them about your order. I went from skeptical to satisfied thanks to the representative's help.
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
