There is a significant lack of customer support when it comes to inquiries through their email. I bought their knives through a platform and have yet to receive my order. I contacted my bank to dispute the charges due to their lack of transparency. Buyers, please be cautious. Thank you.
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more