I made an order in mid March for my wives birthday in mid April. Did not receive the order. Tried to reach out to them and they responded on a chat message saying the delivery date kept being pushed out. They did charge my credit card, but will not send the product. Tried to reach out but now there is no phone number or chat, just an email they won't respond to. Going to try to get the credit card company involved and get my money back.
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
