Absolutely horrendous customer service! Tried to cancel the purchase of an item immediately, with multiple emails and messages, it was shipped before anyone contacted me back. I then had to pay for the shipping back to the company out of my own funds and am STILL awaiting the refund of $128.50 from DECEMBER! it’s now February….
Claim your business profile now and gain access to all features and respond to customer reviews.
International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
