I bought a set of kitchen knives from them on Black friday last year, and it's been a month and there was no update on the status of my order. Then found out that my knives have been sent back to the seller. And this was only after I have been continually asking them about the status of my order. So I asked for a refund and they said they'd give me a full refund after a few days, but it's been 2 weeks and still no refund. Honestly, I just wanted a set of knives, not having to put with this much drama.
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
