HiPLEASE CAN YOU RESPOND to my email. I made an order on the 17th December This was supposed to be a xmas present for my Dad and now a month later, it still has not arrived? What is the hold up? It seems like lots of people are complaining on Trust Pilot about the same problem with your company. If you cannot send the package then it is within my rights to request a refund. You cannot just take my money and not post out the item. Please can you respond to this
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
