I'm very disappointed with my first and possibly only experience purchasing from The Cooking Guild. I have made a purchase on 12th December and yet to receive my goods, have had no update on tracking link (looks as though the products have not even been handed to courier) with no company update whatsoever. I have contacted support multiple times and submitted a form through the website and received no acknowledgement or reply to any of these communications. Really disappointing and looks like I will not recieve my products or a refund. To The Cooking Guild, if you are reading your reviews, can you please check your emails and get back to me ASAP.
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International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.
Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more
