thecookingguild.com

4.5
4.5 Based on 264 reviews

International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your ...

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Phoebe Hughes
PAYMENT FOR CLEAVER

DEAR SIR/MADAMIN NOVEMBER 2021, I PLACED AN ORDER OF A DISCOUNTED CLEAVER FOR WHICH I RECEIVED THE ORDER CONFIRMATION E-MAIL AFTER THE CREDIT OF 88.60 DOLLARS BUT THE TRACKING OF THIS ORDER WAS NOT TRACEABLE DESPITE OF VARIOUS ATTEMPTS. THEN COMPLAINT WAS LODGED FROM MY SIDE ON E-MAIL ABOUT THIS ISSUE THOUGH ADVANCE PAYMENT WAS ALREADY DONE. THEN A LADY SPOKE TO ME ON E-MAIL AND NARRATED THAT THE COURIER SERVICE FOR PAKISTAN WAS NOT AVAILABLE AND SHE COMMITTED TO REIMBURSE MY AMOUNT AND IT WAS REIMBURSED. I AM THANKFUL TO HER ASSISTANCE IN THIS REGARD.AFTER GETTING MY AMOUNT BACK I DELETED ALL CORRESPONDENCE RECORD. BUT AMAZINGLY THAT CLEAVER WAS RECEIVED BY ME ON 17-01-2022. NOW I AM WORRIED THAT I GOT BACK MY AMOUNT AND CLEAVER HAS BEEN RECEIVED. NOW WHAT SHOULD I DO? PLEASE CORRESPOND WITH ME IN THIS REGARD.MOREOVER, I DO NOT HAVE ANY DATA OR ORDER NUMBER TO TRACK THE RECORD. MY ABOVE MENTIONED E-MAIL WILL HELP IN THIS REGARD.FINALLY I REALLY APPRECIATE THE CRYSTAL CLEAR DEALING OF MEN WITH THE POT.REGARDS,MUBASHIR AHMAD+92-300-8522133

5
Date of experience: Jan 25, 2022

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Business Details

  • International package delays: We are seeing package delays in Australia and Canada. If your package still has not arrived please send our customer support an email and we will arrange another knife to be sent out on expedited shipping. Thank you for your patience.

    Thank you for your support all of us here at the Cooking Guild. We put love and passion into each and every knife that we craft for customers. We hope you enjoy your new blade just as much as we enjoyed making it for you. See more

  • email support@thecookingguild.com
  • language https://thecookingguild.com

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