We are regular shoppers at Braintree and always visit Cornish bakery. Every time our experience the same and so fromNow on will visit pret instead! Staff unfriendly - only occasional smile if you lucky! Unhelpful - every request from us or observing others is received as if too much bother! Overpriced -5 pounds for ham hock and mustard roll - struggled to find ham or mustard but did have mayo!! Cornish pasty 5.55 - hardly any filling - certainly not like the ones in Cornwall - which surprised me as I thought they would have shipped in frozen! Dirty tables - most tables free - but dirty trays and plates in most of them! After today’s experience- walked up to Pret - didn’t want anything but immediately met with smiles and their ham hock and mustard baguette same price but double the size and you could see the ham! Such a shame but today was final attempt - we love the chain generally!
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