Visited Norwich branch for first time. Staff seemed friendly, but didn't look very happy, coffee overpriced and bitter. Ordered black americano and a mocha. Worst was the state of the shop. Were there about 45 minutes at mid afternoon and at no time were any tables wiped down. Had to do this ourselves. Floors hadn't been swept and were sticky. Wasn't so busy that these things couldn't be done. Crumbs were built up on the floor around the edges of the counters and furniture.Bathroom had standing water under dryer and sink.People seemed to be enjoying the food, but won't be attending again.
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