I bought a cover in September 2025. The delivery was smooth, taking about 4 weeks. Initially, the cover seemed fine, but soon I noticed it allows water through one half, likely due to a seam. The company claimed this is typical as their covers are 'water-resistant, not waterproof.' However, the affected half barely meets the water-resistant claim, letting through a significant amount of water even after minimal hose exposure. Overall, I wouldn't rely on this cover for rain protection or expect the warranty to be helpful, as my experience suggests they won't honor it. The standard handles are poorly positioned, making them difficult to use.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
