The worst company that I have ever dealt with in the 76 years of my life. I purchased my hot tub cover in June 2022. I have sent emails and telephone request since then regarding my hot tub cover top, which after six months of use takes a weightlifter to lift it up. I spent the extra money for an extra liner and bought the best cover that I could. Complete junk. Other than the standard reply we received, we have never heard from this company. Save your money and save a lot of aggravation and run away from this company. You could buy a piece of plywood with a tarp at a box store and build a better hot tub cover than they sell at thecoverguy.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
