Purchase process went smoothly and cover was very nice, until 4 years in and its water logged and very heavy. Cover has 7 year warranty so I submitted claim with required pictures and descriptions and have not heard a word from them and it's been almost 3 weeks (customer service site says you will hear back in 4-5 business days). For the price paid it should last more than 4 years. Will but elsewhere
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
