Wow I wish i had read this before! First it took forever to get the cover since it was custom made. 2 attempted times it did not arrive. They were very dishonest. Then they put the straps in the wrong place and it look back -- BUT the worst of the worst has been that in 5 months the stitching has started to come apart. There are literally holes on 3 sides. Clearly this i not normal since some of the areas don't ever receive strain. Until now, no one has answered a since email or phone call despite it being under "warranty" I'm going to report to the Better Business Bureau * DO NOT BUY THEIR PRODUCTS * I've had covers last years and years. They got some cheap crap from china and i paid over $1k for this junk.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
