I placed a order for a Floating thermal blanket after reviewing my order I Realized I had sent my order to my old address. I called and talked with someone to explain what happened. They verified my order had not shipped yet but told me it would cost me over $300. to simply change the shipping address and was to late to cancel the order even though it was not a custom order. So I had to call the people at the address it was going to and ask them to look for the package I called Cover guy to get a tracking number so I could get a better idea when the package would arrive, I got no answer so I left a message asking for some tracking information and a return call. I got nothing but Crickets. I was Intending on ordering a full Deluxe cover also But I think I will take my business elsewhere. No Thanks 👎
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
