Stay AWAY from Cover Guys, they have no idea what they're doing...I ordered my hot tub cover online July 5th, 2024 with assurance it would be fabricated within 10 days then shipped within 2-3 weeks. That should have put is arriving at my home mid to end of August worst case. I finally received a hot tub cover first week of Sept (4 weeks late) and discovered they shipped !! Wrong size, fabric, foam options, material and size.The "Cover Guys" are the worst and after 5+ phone calls and dozen emails I still don't have the cover I ordered or a refund...I'm asking for a refund and to just cancel my order! They suck!
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
