The Cover Guy does not stand behind their covers. They offer a warranty that really does not protect the customer. Our cover lasted 1 1/2 years before the plastic cover over one of the sides came apart at the seam. They used a metal support that rusts, now rust drips into the tub. They hide behind saying I used too much chemicals which is not true. A quick review search online found many complaints about this same issue and the company blames all the customers for the issue. One bag came apart and the other did not and they were exposed to the same environment. It’s an expensive cover to only last 1 1/2 years. The biggest joke is that they offer a 10 percent discount if you are dumb enough to order again. Do you research before buying. I wish I had.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
