We bought a new cover for our hut tub just over a year ago. The stitching was letting go in several different locations. When I contacted for a warranty claim they said there production team deems it to be “misuse”. After reading the fine print of there warranty it’s clear they will NOT stand behind there product. I can absolutely confirm that this is not from misuse as I was the only one to ever open the cover and only use the provided handle. What a waste of money.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
