The stitching started letting go on the hot tub cover we received from them only 1 1/2 years ago. The company said it was not their fault but it was a result of using a lifter! Well that is the best and safest way to take off a cover! However l was sort of fortunate to get a new skin cover at a discounted price of $163. If you read the warranty carefully it is very vague and that gives them the choice of denying your claim.
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The Cover Guy is one of the largest suppliers of hot tub covers, hot tub cover lifters, and hot tub accessories. Great quality items, and superior service.
