thefederalsavingsbank.com

1.4
1.4 Based on 20 reviews

Home begins here, at the largest, privately held, veteran owned and operated bank in the country. The Federal Savings Bank focuses on mortgage lending because we know that home is more than just four walls. It’s the foundation for your dreams, memories, a...

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Maximilian Fisher
Veterans and all be wary

This was by far the worst company I have ever worked with and if there was a rating for 0 stars that is what they would get. I am a 10 year veteran and they came to me with this refinance opportunity. One that would have changed my life. They said I was prequalified and to me that meant all I had to do was go through the motions and give them what they need. I borrow money from family to get my home appraised and ends up I have $80,000 in equity. They reach out to you all the time in the beginning then drop off the planet once they have the appraisal. Then I get a call telling me that I have 2 payments that were 30 days late and we cannot do the refinance. Excuse me you said I was prequlified. Sorry nothing we can do. No you don't get the appraisal money back. Needless to say worse off than I was before they called. Then the President of one of the Departments calls me and tells me I am qualified for a refinance loan about a week after all this. I told him what they did too me and he said I will get this straitened out. Nothing but crickets after that. As a veteran I Strongly advise you not to use this company. Save your sanity and go with someone else.

1
Date of experience: Apr 30, 2025

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Business Details

  • Home begins here, at the largest, privately held, veteran owned and operated bank in the country. The Federal Savings Bank focuses on mortgage lending because we know that home is more than just four walls. It’s the foundation for your dreams, memories, and legacy. It's the comfort that comes with stability and the vision of a secure future.  

    As a federally chartered bank, we are proud to be able to support your homebuying process in all 50 states. So, no matter where in the United States you plan to dig your roots, The Federal Savings Bank family won't be far.  

    With the strength of a national bank and the heart of a family-owned lender, we carefully match our home lending solutions to your specific financial needs, not everyone else’s. 

    We’re eager to make your home lending journey as smooth and efficient as possible through cutting-edge technology and personal, one-to-one care.  

    It’s our privilege to guide you from home loan to welcome home.   See more

  • email customersupport@thefederalsavingsbank.com
  • call 8777883520
  • language https://thefederalsavingsbank.com

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