This review is aligned to my previous complaint.It’s important to provide positive feedback when it is earned, and I have nothing but praise for the Head of Customer Engagement who personally contacted me to discuss and importantly listen to my concerns.Laura was very professional and understood my concerns. It is refreshing to have a retailer truly listen and want to improve going forwards.I look forward to my next trip to the store and purchasing some moreBeautiful clothes.
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
