Ordered a matching jacket and trousers for work on 1.9.25. Cost me almost £500 even with the mix and match discount. Told would take six working days to be delivered. Had to chase both items as no notification at all on delivery well after the six days. Trousers received on 13.9.25 with e mail that jacket was to follow. On 15.9.25 got e mail saying jacket out of stock and so I’m being refunded for it. No suggestion re what I do with the trousers! Probably going to send them back as I wanted a suit. Really poor customer service. I’ve been a very good customer in the past. Won’t be shopping here again I’m afraid
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
