thefragranceshop.co.uk

4.6
4.6 Based on 1.6K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
David Atkinson
I would strongly urge potential customers to think carefully before making a purchase with this onli

I would strongly urge potential customers to think carefully before making a purchase with this online company. I have lost £165 to them with nothing to show for it.
I purchased perfume and body lotion. A box arrived with none of my order in it.
I opened a case with them and they decided that because I have received their box, I must have received the product and they refused to assist me further.
The displayed weight on their postage label was significantly lower than the items would have weighed, yet they would not listen.
Seriously, if you want to buy products, pay the little extra from a store, as its not worth losing £165 to this company who suggest that me as the customer must be lying

1
Date of experience: Feb 27, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More