Awful company to deal with. Avoid and use a competitor.
I have used their 'Scent addict' subscription for months but this month the website bugged and instead of the 8ml tester it sent a 50ml full bottle and charged £290 via the direct debit!
Their customer support is useless. No accountability. No way to escalate. Stating it may take a month to get a refund. Not acceptable for a misuse of a direct debit.
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