I had a very positive experience with the team. I didn’t set a strict deadline, so the process unfolded at a steady pace, but the result was a fully working website delivered with care and attention.
Communication was extensive — around 70 emails — covering guidance, clarifications, and troubleshooting. Sven Nielsen in particular was consistently patient and helpful, replying with clear directions and often sharing videos from colleagues to explain WordPress and Elementor features step-by-step.
They also supported the migration of my content from a previous hosting provider, which made the transition far smoother than expected. I especially liked their process of recording videos to explain ideas and requirements — it felt easier and more natural than writing a traditional brief, and follow-ups ensured details were properly understood.
Overall, I’m grateful for the patience, support, professionalism and persistence shown throughout, especially given this was a free service. A great experience and a team that genuinely wants you to succeed with your website.
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The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/
