I am writing this review based on my recent experience with Funded Room, a relatively new entrant in the prop trading market. Due to their inexperience, they appear overwhelmed by high customer volumes, leading to frequent technical issues.
Their website and web trading terminal suffer from numerous glitches and bugs. The platform undergoes daily maintenance, often disrupting access. Trade history displays inaccuracies, which has resulted in unwarranted account violations.
Customer support responds adequately via chat—sometimes promptly, other times slowly—but their replies are often generic (“OK”) and unhelpful. Initial interactions provide false hope, such as promises of a new account after filling out forms. However, after prolonged conversations lasting up to a week, they ultimately deny resolution, wasting significant time.
My recommendation: Avoid Funded Room until they stabilize their platform, resolve technical issues, and improve support reliability.
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