After many trying to contact to their support team and contineously trying to contact mayank bhai in instagram. i positing the telegram chat history to confirm that the system failed and is was totaly misguiding and they just neglect u after geting ur payment. below is the chat history.. for reference.. i had two 25000 account . first one also sl got not hit.. and second one is in profit of 500 $ .
Below is chat history:
Chat history;
Umesh Rao
my trades are not reflecting in trade history from afternoon. nor the pnl is showing any profit or loss
00:01
TFR Support
Welcome to The Funded Room support,
We take our customer very seriously. Please provide your email and account id for already purchased account.
For other query please wait for one of the support staff to get back.
Thank you
00:01
Umesh Rao
my email address provide
00:02
account id 6587
00:21
TFR Support
Scheduled mantainance will be there today from 7:30-9 PM Dubai Time
Today between 1:15-1:45 Dubai Time orders was not being closed, we are extremely sorry for that inconvenience and will be removing any isolated orders created during that period
If you are facing any issues with your trade history or portfolio it will be fixed in mantainance window today
You can trade now as there are no issues and the issue was only during the 30 minute period
00:21
Please fill out this form If you are affected and would like to request a new fresh account:
01:07
Umesh Rao
last trade in btc of profit arround 117 is also not showing. just closed the trade and dont find it and sent u message..
01:08
after 1 pm no trade is resulting in my profit chart..
01:08
pls check
03:36
TFR Support
We will check
08:51
Umesh Rao
08:52
this trade sl hit of arround 50-55 dollar.. still not showing in trade history
08:52
mayank bhai. pls check
10:49
TFR Support
Please refresh and clear browser cache
12:37
Umesh Rao
done but still not showing
12:37
TFR Support
Pls check in order history
12:38
Umesh Rao
not showing
12:38
last trade showing is on 28th feb 1: 07 pm
13:43
TFR Support
Okay will check
17:45
Umesh Rao
when can i start trading again
19:06
TFR Support
Anytime
22:42
Umesh Rao
22:43
how is this possible
22:43
pls check my account. i havent made any mistake
22:43
pls clarify
22:44
Photo
1280×73
22:45
just done one trade to check if the profit and loss is recording in trade history and the loss is also of about 3 cent
22:45
how can my account be breached
22:48
and earlier one also the sl mentioned in the panel did nt hit and the trade got bigger loss than alloud but i have not complained because it have already got 90% of aloud loss limit. but this acount has more than 500 profit. how can it be breached.
22:48
and just 3 cent only
22:48
in all day
22:48
pls check
22:49
mayank bhai aisa appke platform me hoga. ye kabhi nahi socha tha
2 March 2026
11:41
Umesh Rao
Pls reply...
11:41
why is there no reply
11:41
????
11:42
is there any support no.
11:43
pls reply.. or i wil be forced to post this chat in instagram and facebook and twitter... for help.. pls .... need help here
11:51
15:41
TFR Support
If you're concerned about your account being breached despite having only a small loss and a profit in your trading, there could be a few reasons for this:
1. Daily Loss Limit Check: Ensure that you are aware of the daily loss limit for your account type. For example, if you have an Instant Funding account, the max daily loss is 3%. If your total account balance has been affected by previous trades, even a small loss could bring you close to the limit.
2. Accurate Trade History: Sometimes, discrepancies can occur in the trade history display. It’s important to verify your trade history and account balance to ensure everything is accurately reflected.
3. Technical Issues: There might be a technical glitch in the trading platform that doesn't accurately reflect your trade outcomes.
15:58
Umesh Rao
im very sure... the whole day i havent made that loss
15:58
pls check again
15:58
u should be have total history.
15:59
i have been in regular touch with you that no trade is executing .. u pls check chat histtory..
16:00
pls scroll above and check history...
19:14
Umesh Rao
??????
19:15
status showing online but still not resolved my issue..
19:15
also mailed the details
3 March 2026
14:27
Umesh Rao
????
4 March 2026
23:55
Umesh Rao
why u not replying ????
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